Delete your Hum Kalam account
You can delete your account at any time, from the app or by email.
In the app
- Open Hum Kalam and tap the person icon at the top of your chats to open Profile.
- Tap Delete account, then Delete account again to confirm.
- Choose your Google account when asked. This confirms it's you.
Your account is deleted straight away and you're signed out.
If you are blocked, the app shows only Sign out and Delete my data. Tap Delete my data and confirm with your Google account. Your data is deleted and you're signed out, but your sign-in record and the block are kept, so the block stays in place.
Without the app
Email humkalam@hssan.dev from the Google account you use with Hum Kalam, with the subject "Delete my account". We'll delete it within 30 days and reply when it's done.
What is deleted
- Your profile: name, email address and profile picture
- Your admin role, if you have one (a block stays in place)
- Your membership of every group
- Your phone's push tokens
- Your sign-in account, unless you are blocked
What is kept
If you are blocked, your sign-in record and a record of the block are kept, so the block stays in place.
If an admin deletes your account, your profile and photos are removed, but your Google sign-in record stays until the owner removes it. You can sign in again and start with an empty account, unless the admin also blocked you.
Messages, photos, voice notes and files you sent stay in the chats of the people you sent them to, without your name or picture. To have those deleted as well, say so in your email and we'll remove them within 30 days.